Sunday, July 22, 2007
Outlook express woes
A listener Karen emailed me with an outlook express problem, her problem would seem to be a very simple one where her antivirus program is possibly attaching a text file report. But email seems to be one of the biggest complaints of problems with any internet user. These days its so vital and we need to make sure it works.
Outlook express is the mostly used internet email reader in the world, mainly because its preinstalled along with Windows XP. It successor Windows Mail will of course carry on the tradition.
One of the biggest frustrations for users of both these programs is the failure of the program to download big emails at times, these are emails with attachments of large sizes. This usually occurs with customers on dial up or broadband speeds of less than 1.5mb or wireless internet customers where packet loss can occur.
The problem: outlook express downloads all emails and then sends the command to server to delete the directory of emails on the server once they are all collected. However, a lot of other email programs actually delete the emails of the server 1 at a time, these are slower but fail to suffer from the same problem as outlook express.
The cure or remedy: Primarily the best solution to research a better email client, I always recommend thunderbird or any of the open source products like Eudora. However, senders of email need to understand that if they send emails of over about 1 megabyte they could cause serious grief to the receiver.
Outlook express is the mostly used internet email reader in the world, mainly because its preinstalled along with Windows XP. It successor Windows Mail will of course carry on the tradition.
One of the biggest frustrations for users of both these programs is the failure of the program to download big emails at times, these are emails with attachments of large sizes. This usually occurs with customers on dial up or broadband speeds of less than 1.5mb or wireless internet customers where packet loss can occur.
The problem: outlook express downloads all emails and then sends the command to server to delete the directory of emails on the server once they are all collected. However, a lot of other email programs actually delete the emails of the server 1 at a time, these are slower but fail to suffer from the same problem as outlook express.
The cure or remedy: Primarily the best solution to research a better email client, I always recommend thunderbird or any of the open source products like Eudora. However, senders of email need to understand that if they send emails of over about 1 megabyte they could cause serious grief to the receiver.
# posted by Peter Saville - IT Consultant @ 3:12 AM 
