petersaville.net

Skype, which is a software driven popular VoIP service, apparently has been having major technical difficulties with its SkypeIn service. The Skype In service enables Skype users to have a normal PSTN or POTS phone number and receive normal phone calls through their Skype service. However, a small proportion of calls to UK numbers are were only getting through, with voice mail failing and some users not receiving any calls at all. This has been a headache for the company, whose platform engineers have been working hard to resolve the problem quickly. However, the problem has been steadily getting worse since the middle of October and Skype were emailing an apology to customers who had complained about the problem and promising some form of compensation. However, it seems that there may well be business customers reporting lost clients, and personal users missing out on contacts, it seems unlikely that Skype will be able to satisfy many of the affected users.
According to the info technology website, theregister.com the SkypeOut service which allows Skype users to dial normal numbers, uses infrastructure supplied by British Telecom and is working fine, and Skype-to-Skype calls are also connecting without any problems.